Shipping & Returns

Shipping

WE ARE COMMITTED TO CUSTOMER SATISFACTION. MOST ITEMS CAN BE SHIPPED AS SOON AS PAYMENTS CLEARS.

Always feel free to contact us with questions or comments. We can be reached at:

Deron and Helens Favorites LLC
2203 Goodman Lake Rd.
Morganton, NC 28655

Email: [email protected]
Phone: 888-409-2334

For a limited time there is no shipping charge for the Wood Tree Swings. The weight is between 8 and 10 pounds. The toddler wood tree swings weight is between 18 and 22 pounds.The adult wood tree swing is between 20 and 28 pounds. The double adult wood swing or porch wood tree swing is between 40 and 50 pounds and there is some assembly required. The tire tree swing weight is between 25 and 32 pounds. We will ship most items within 2 business days.

Returns

Wood Tree Swings addresses returns responsibly and seriously. If your swing requires returning, please package it securely and mail it to:

Deron and Helens Favorites LLC
2203 Goodman Lake Rd.
Morganton, NC 28655

Email: [email protected]

Phone: 888-409-2334

Return shipping charges are the responsibility of the customer. Please notify Wood Tree Swings about the return 7 days before shipment. Refunds can be made after the items have been returned. There is a total cost per item refund if the buyer is not satisfied less shipping when item is returned.